To use all available printer features, you must install the HP Smart app on a mobile. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12. HP Easy Start will connect the printer to your computer, install print drivers and set up scanning features (if applicable) Make sure your printer is turned on.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software. ![]() I checked to make sure that the HP software was running on the computer, and found that it was not. The computer/scanner lost the ability to scan from the device to the computer. ![]() This tool will detect HP PCs and HP printers. I have a computer running Windows 7 Professional x32, with a connected HP Officejet 6600. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. To use all available printer features, you must install the HP Smart app on a mobile device or the latest version of Windows or macOS. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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